Care Guide
Tennessee Licensing for 24-Hour Caregivers in Memphis
"Tennessee's home care licensing rules determine which Memphis 24-hour care providers can legally operate — here's what matters."
24/7 Care Coordinator
Reviewed by Carol Bradley Bursack, NCCDP-certified — Owner of Minding Our Elders
2 min read
·
Updated May 13, 2026
Tennessee’s home care licensing rules — administered by the Tennessee Department of Health, Health Care Facilities Division — determine which agencies can legally provide 24-hour care to Memphis-area families. Licensed agencies must meet standards on insurance, background checks, training, and supervision. Unlicensed agencies operating 24-hour care in Tennessee are illegal and expose families to significant liability.
Who regulates 24-hour care in Tennessee
the Tennessee Department of Health, Health Care Facilities Division oversees home care agency licensing in Tennessee. The agency must demonstrate:
- General liability insurance (typically $1M+ per occurrence)
- Professional liability insurance for caregiver errors
- Workers’ compensation insurance for all employee caregivers
- Background check protocols meeting state standards
- Training programs for new caregivers
- Supervision standards (often quarterly supervisor home visits)
- Complaint resolution processes
How to verify a Memphis agency’s Tennessee license
Step-by-step:
- Visit the Tennessee Department of Health, Health Care Facilities Division’s website
- Locate the home care agency license lookup or facility search
- Enter the agency name or license number
- Check: license status (active, suspended, revoked), expiration date, recent complaints, inspection history
Verification takes 5 minutes. Unlicensed agencies operating in Tennessee are illegal — don’t engage regardless of price.
Caregiver credentials in Tennessee
Individual caregiver credentialing varies:
- Companion caregivers — typically no individual state certification required; agency licensure covers them
- Personal care providers (CHHA / HHA) — must complete state-mandated training (75–120 hours in Tennessee) plus competency exam
- Nursing care — RN, LPN must hold Tennessee professional license
What licensing does NOT cover
License status doesn’t guarantee:
- Caregiver consistency (some licensed agencies rotate caregivers)
- Specialty training (dementia, PTSD, etc.) — often beyond state minimum
- Pricing fairness or contract terms
- Caregiver wages or working conditions
- Cultural fit or language match
Verify license first, then evaluate the other dimensions through reference calls.
Reporting concerns to Tennessee
If a Memphis-area 24-hour care agency violates Tennessee licensing standards, file a complaint with the Tennessee Department of Health, Health Care Facilities Division. The state investigates serious complaints. the Aging Commission of the Mid-South can also intake concerns and refer to appropriate regulators. Document specifics — dates, names, incidents — before filing.
A 15-minute call with a senior care advisor can help verify Memphis-area agency licenses and identify which agencies meet Tennessee’s standards. Talk to a 24HomeCareNearMe advisor when you’re ready.
Frequently asked questions
Where do I find Tennessee's home care agency license lookup?
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Search 'Tennessee home care agency license verification' to find the Tennessee Department of Health, Health Care Facilities Division's public lookup. Most state regulators publish a searchable database of licensed home care agencies serving Memphis-area markets. Enter the agency name or license number. The lookup shows license status, expiration, and recent complaints. Free service, 5-minute verification.
What if a Memphis agency's license is suspended?
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Don't engage with a suspended-license agency. Suspension typically means the agency failed to meet Tennessee's requirements (insurance lapse, training deficiencies, complaint history). Even if rate is attractive, the legal and quality risks are unacceptable for 24-hour care where things can go wrong overnight. Find another agency.
Do independent caregivers need Tennessee licensure?
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Individual independent caregivers typically don't need state licensure for companion-level work. Personal care (hands-on body care) often requires individual CHHA certification — even for independent caregivers. Nursing care always requires state nursing license. The agency licensure that protects families doesn't apply to independent caregivers; the family becomes the legal employer with all associated liability.
How often is a Tennessee home care agency inspected in Memphis?
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Varies by state. Many states inspect home care agencies every 1–3 years with additional inspections triggered by complaints. the Tennessee Department of Health, Health Care Facilities Division's public lookup typically shows inspection history including findings. Recent serious citations are a red flag; agencies with clean inspection histories over multiple years are safer choices.
Can I sue a Memphis 24-hour care agency for caregiver errors?
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Yes, under Tennessee's tort law. Licensed agencies carry professional liability insurance specifically for caregiver errors that harm clients. Common claims: medication errors, falls due to caregiver negligence, theft, and abuse. Document incidents thoroughly, retain copies of contracts and care plans, and consult an elder care or personal injury attorney. Tennessee's statute of limitations for these claims varies.
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